iCrap update

wow. i kind of hate iTunes right now.


i tried to do it their way - solve the problem via e-mail. the only problem was that it wouldn't let me send the e-mail without an order number and hello - you didn't give me an order number you crap heads. instead you charged me for a cd 3x and put no record of the purchase attempt in my purchase history so.....AHHHHHHHHHHHHHH! i then proceeded to call Apple tech support - just for the sake of getting a human being. i tried not to be angry on the phone as it wasn't this poor woman's fault. i did a good job considering she kept me on the phone - most of it on hold - for 40 fucking minutes! then i got transferred to some guy in India who asked me what problem i was having with my iPhone! iPhone!?!?! so - i explained the situation again and he told me just to put 'na' in the order number space. gee - thank you! it only wasted 40 minutes of my day....


so - i sent the e-mail to them (explaing everything and why i didn't have an order number) only to come home and find an e-mail in my mailbox from iTunes saying that they would love to help me with my problem but that i forgot to include my order number and that for them to proceed they would need that. WTF?


i wrote back AGAIN and stated about 3 times why i did not have an order number. how many times does it take for them to understand this?? evidently a lot as when i came home they said that they showed no record of my purchase. that i should contact my bank about these charges. that perhaps the charge needed to be authorized before i would get my purhase. WHAT?


for crap's sake iTunes - you fucking charged me 3x for a CD that i did not recieve. i'm sorry that it didn't show up in my purchase history but it clearly showed up on my bank account. i highly doubt that my bank is going to deauthorize it - especially considering it's TCF and they also suck. perhaps iTunes should actually get an actual phone number.


ugh. i'm p-i-s-s-e-d off.....just in case you missed that part.

ar$%(Q&$V...wha?

this photo was taken the last time i had to pack

exactly.

it's one of those days when your brain abosolutely refuses to focus on any one thing for more than a fraction of a second. i still have a lot of packing and cleaning to do. but what am i doing? (well aside from the obvious fact that i'm at this moment blogging) i am sitting on my bed with a look of disgust and panic on my face staring at all the material shit that defines my life scattered haphazardly around me.

i want to get rid of it but i can't. i don't need all of it. until i opened the box and looked at it i probably hadn't seen it for years. i've obviously lived just fine without it but i can't seem to bring myself to toss/donate it.

it's one of those times where you stomach gets all twisted. you're brain refuese to function. you feel like a worthless, meaningless, non-motivated, hunk of junk.

i can't decide if i should scream, laugh, or cry. while i'm deciding i think i'll go take a shower. then i'll get my haircut. then i'll resume my post on the bed and stare.........

don't ask

if you watch Scrubs - this is funny and makes sense. if you don't watch Scrubs - well - you're lame

had anyone actually come up to me today to ask about my day - this is what they would have seen. okay - they would have seen me and not carla but you get the point....

why?

i don't have enough time to count them....

suffice it to say that today was a very very cranky day (minus the last 4 hours) but i feel better now