i got home to find another e-mail from itunes. i think i forgot the mention that this whole time they weren't even sending the e-mails to me. they were sending them to 'girl-with-same-name-as-me-minus-that-first-initial(at)gmail.com! luckily this girl was able to see the mistake and was kind enough to foward them to me! (she's now thinking about boycotting iTunes as well...)
anyhow - the latest e-mail said that i was not charged and they were sorry they could not help me. i checked my bank account and low and behold the charges had disapeared. so who knows what the fuck happened - but it's over. i'm still rather upset with iTunes and probably won't use them for awhile. perhaps when their tech support decides to get an actual phone number. perhaps when they decide to grow brains. perhaps.....
i have the angry marge picture above because i'm still rather upset with automated answering services in general. they suck.
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